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Support

Dayworth AI · Help from the people who build it

Email hello@dayworth.ai. A person reads every message, usually the same day and always within one business day. Say what you were trying to do and what happened instead; a screenshot helps.

Dayworth AI helps a field-sales rep decide which customers to visit and in what order. It scores your accounts, plans routes, records visits and mileage, and includes an AI assistant that can answer questions about your territory. It is built and run by Dayworth LLC in Houston, Texas.

Common questions

The app says it is in private beta and will not let me sign up

Dayworth AI is invite-only while it is in beta. Email hello@dayworth.ai with your name and the company you sell for, and we will set you up. If you were invited and still cannot get in, use the exact email address the invitation was sent to.

How do I put it on my phone?

Once installed it opens full screen and works offline. An App Store version is on the way; existing users will not need to do anything when it arrives.

How do I get my accounts in?

Use Import inside the app. It accepts a spreadsheet (CSV or Excel) or rows pasted straight from one, and shows you how each column was read before anything is saved. If a file will not import, email it to hello@dayworth.ai and we will look at it with you.

Something looks wrong in the app

Tap the speech-bubble button in the app (Something's off?) and type one sentence. The report reaches us with the details we need to reproduce it, and you will hear back. You can also email hello@dayworth.ai.

I forgot my password

Use Forgot password on the sign-in screen; a reset link goes to your email. If it never arrives, check spam, then email us.

Where is my data, and who can see it?

Your accounts, notes and visit history belong to you. Only you and anyone you explicitly share a territory with can see them. The Privacy Policy lists every service that touches your data and why.

Delete my account and my data

Email privacy@dayworth.ai from the address on the account. Your account records, visit history and synced backup are removed from live systems within 30 days, as described in the Privacy Policy.

Cancelling and refunds

You can cancel any time from the billing portal and keep access until the end of the period you have paid for. If Dayworth AI is not right for you, email hello@dayworth.ai within 30 days of your first payment and we will refund it in full. After that we do not generally refund part-months, but if something went genuinely wrong, ask. The full wording is in the Terms of Service.

Contact

General and product help: hello@dayworth.ai
Privacy and data requests: privacy@dayworth.ai
Security reports: security@dayworth.ai